Customer care
Warranty policy
Last updated 2 August 2026
Warranty coverage depends on the product and manufacturer or supplier terms provided with the item. Keep the receipt, serial information, packaging, and included accessories where reasonably required for assessment.
Warranty does not ordinarily cover accidental or liquid damage, misuse, unauthorized repairs, cosmetic wear, lost accessories, or software and account issues unrelated to a hardware defect, subject always to applicable consumer law.
Contact support with the order number and fault description. We will explain the assessment location, expected timeline, and available repair, replacement, or other lawful remedy.